Hi Team,
We are experiencing an issue with some files showing Redundancy: d1::t0.
We attempted to resubmit them with closew, but the operation failed. When checking the files with eos attr ls, they show an archive_id and an exception error.
Using cta-admin, we confirmed that the same files are present on tape, with the correct checksum and size.
On the EOS side, the logs report:
default SYNC::ARCHIVE_FAILED /eos/****80
In the CTA logs, we see messages indicating that the file was successfully written to tape:
“message”: “File successfully transmitted to drive”,
“drive_name”: “obelix_",
“instance”: “”,
“sched_backend”: “”,
“thread”: “TapeWrite”,
“tapeDrive”: “obelix_”,
“tapeVid”: "**”
However, the process then fails with the following error:
In ArchiveMount::reportJobsBatchTransferred(): got an exception
We attempted to clear the error and resubmit with closew again, but the same exception occurred. The EOS log once more shows:
default SYNC::ARCHIVE_FAILED /eos/***/******80
What is the recommended way to resolve this so that EOS displays the correct redundancy value?
Thank you